Terms of service

Terms of Service

Welcome to Tilly’s Cozy Corner. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully.

1. General

By using this site, you confirm that you are at least 18 years old or have permission from a parent or guardian. We reserve the right to update or change these Terms at any time without prior notice.

2. Products & Descriptions

We do our best to ensure all product descriptions, images, and details are accurate. However, slight variations in colour, design, or appearance may occur.

All products are subject to availability, and we reserve the right to discontinue items at any time without notice.

3. Orders

We reserve the right to refuse or cancel any order at our discretion, including but not limited to:

  • Suspected fraudulent activity
  • Errors in pricing or product information
  • Stock availability issues

If your order is cancelled after payment, you will receive a full refund.

4. Pricing & Payments

All prices are listed in AUD (Australian Dollars) and are subject to change without notice. Payment must be made in full at the time of purchase.

5. Shipping

We aim to process and dispatch orders as quickly as possible. Delivery timeframes are estimates only and may vary depending on your location and the shipping provider.

Once your order has been shipped, Tilly’s Cozy Corner is not responsible for delays, loss, or damage caused by the courier.

6. Returns & Refunds

Please refer to our Return & Refund Policy for full details. By purchasing from us, you agree to the terms outlined in that policy.

7. Intellectual Property

All content on this website, including images, logos, text, and designs, is the property of Tilly’s Cozy Corner and may not be copied, reproduced, or used without permission.

8. Limitation of Liability

To the fullest extent permitted by law, Tilly’s Cozy Corner will not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. User Conduct

You agree not to misuse this website, including:

  • Attempting to hack or disrupt the site
  • Using the site for unlawful purposes
  • Providing false or misleading information

10. Privacy

Your personal information is handled in accordance with our Privacy Policy.

11. Contact Information

For any questions regarding these Terms, please contact us at:
tillyscozycorner@gmail.com

Australian Consumer Law Notice
Nothing in these Terms excludes or limits your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.